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About Bandizip for macOS
Comparison between Bandizip & Bandizip 365 Bandizip in comparison with other archivers
Features & Technical Terms
How to use Multi-core Compression How to use the Finder’s right-click menu for Bandizip How to set Bandizip as the default app to open archives How to open RAR files on Mac How to open ALZ and EGG files on Mac How to use Extract Here (Smart) How to split a large file into smaller files with Bandizip How to view a list of files in an archive How to modify an archive without decompression How to set a password for an archive How to encrypt filenames in archives How to preview image, document, and music files in an archive How to use Bandizip's built-in image viewer How to move files to Recycle Bin (Trash) when deleting How to use presets when compressing files How to use Parallel Extraction How to use the Password Manager How to use the Auto Password How to use Repair Archive How to use the Password Recovery
Troubleshooting
How to troubleshoot when codepage auto-detection doesn’t work correctly How to troubleshoot when Error 22 occurs and Mac Finder on Catalina can’t extract a ZIP archive How to troubleshoot when a split archive can’t be decompressed How to troubleshoot when an error occurs saying split archive files are needed How to troubleshoot when an extracted app file can’t be opened How to troubleshoot when it takes too long to open archives How to troubleshoot when a badge icon for files doesn’t appear in the Finder How to troubleshoot when the Finder displays for external volumes incorrectly in the sidebar How to troubleshoot when the right-click menu for Bandizip does not appear in a cloud synced folder How to troubleshoot when files are automatically extracted from archives downloaded via Safari How to use the right-click menu for Bandizip on Ventura How to troubleshoot when a file downloaded through Chrome cant be opened. How to troubleshoot when you archive files in an external volume on Sonoma but the archive does not appear How to use the right-click menu for Bandizip on Sequoia How to change the Unicode normalization form used for filenames How to enable App Nap for Bandizip How to hide the services of Bandizip in the Finder's right-click menu How to troubleshoot when I can’t uninstall Bandizip How to troubleshoot when I can’t install Bandizip on the App Store How to request a refund for Bandizip that you bought from the App Store How to manage Bandizip 365 subscription from the App Store How to cancel a subscription to Bandizip 365

How to request a refund for Bandizip that you bought from the App Store

Payment systems of Apple’s App Store

Bandisoft, the developer of Bandizip for macOS, handles and takes responsibility for improvement and maintenance on Bandizip.

All procedures related to the purchase and payment of Bandizip, however, are handled exclusively by Apple who operates the App Store, and Bandisoft is not allowed to be concerned in any of the procedures.

Bandisoft cannot even know who bought Bandizip from the App Store or when, and therefore Bandisoft has no system available to help with a refund request. We ask for your understanding on this.

How to request a refund

If you bought Bandizip from the App Store but you want to request a refund, please follow the instructions in the link below.

https://support.apple.com/en-us/HT204084

Bandisoft cannot even know that there is a refund request and cannot be concerned in any procedures determining whether the request is to be approved or not.