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Bandizip in comparison with other archivers
How to use Multi-core Compression
How to use the Finder’s right-click menu for Bandizip
How to set Bandizip as the default app to open archives
How to open ALZ and EGG files on Mac
How to use Extract Here (Smart)
How to split a large file into smaller files with Bandizip
How to view a list of files in an archive
How to modify an archive without decompression
How to set a password for an archive
How to encrypt filenames in archives
How to preview image, document, and music files in an archive
How to use Bandizip's built-in image viewer
How to move files to Recycle Bin (Trash) when deleting
How to use presets when compressing files
How to use Parallel Extraction
How to use the Password Manager
How to use the Auto Password
How to use Repair Archive
How to use the Password Recovery
Troubleshooting
How to troubleshoot when codepage auto-detection doesn’t work correctly
How to troubleshoot when Error 22 occurs and Mac Finder on Catalina can’t extract a ZIP archive
How to troubleshoot when a split archive can’t be decompressed
How to troubleshoot when an extracted app file can’t be opened
How to troubleshoot when it takes too long to open archives
How to troubleshoot when a badge icon for files doesn’t appear in the Finder
How to troubleshoot when the Finder displays for external volumes incorrectly in the sidebar
How to troubleshoot when the right-click menu for Bandizip does not appear in a cloud synced folder
How to troubleshoot when files are automatically extracted from archives downloaded via Safari
How to use the right-click menu for Bandizip on Ventura
How to troubleshoot when a file downloaded through Chrome cant be opened.
How to troubleshoot when you archive files in an external volume on Sonoma but the archive does not appear
How to change the Unicode normalization form used for filenames
How to enable App Nap for Bandizip
How to hide the services of Bandizip in the Finder's right-click menu
How to troubleshoot when I can’t uninstall Bandizip
How to troubleshoot when I can’t install Bandizip on the App Store
How to request a refund for Bandizip that you bought from the App Store
How to cancel a subscription to Bandizip 365





How to troubleshoot when Error 22 occurs and Mac Finder on Catalina can’t extract a ZIP archive

When you try to extract a ZIP archive using the Finder on macOS Catalina, Error 22 may occur as below.



Cause of problem

On macOS Catalina (version 10.15 or later) the Finder’s Archive Utility uses UTF-8 when processing a filename in a ZIP archive. If a filename in an archive contains any non-alphabetic language character (such as Chinese) and the filename is stored as MBCS (Multi-Byte Character Set) strings, the Finder cannot extract the ZIP archive and Error 22 occurs.

Most archiving software based on Windows such as Bandizip, 7-Zip, or WinRAR use MBCS when creating a ZIP archive and it may cause the compatibility issue with the Finder.

Troubleshooting - When extracting an archive on Mac

Bandizip for macOS and most other third-party archiving applications support extraction of a ZIP archive whose filename is stored as MBCS.

If the Finder’s Archive Utility displays an error and cannot extract your ZIP archive, Try extracting again with Bandizip for macOS or with other third-party apps.

Troubleshooting - When creating an archive with Bandizip

If you create an archive with Bandizip but the archive cannot be extracted by the Archive Utility, toggle on “Use Unicode filenames in ZIP files” as below on Bandizip’s settings and try again.

The ZIP archive created with this setting can be extracted by the Finder on Catalina, and the archive is compatible with Windows as well.